Returns & Exchanges
At Azuna, we want you to be completely satisfied with your purchase. If you're not happy with your order, you can return or exchange any item within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to begin the process.
2
Package Your Items
Carefully place the items in their original packaging, ensuring all tags and components are included to qualify for a full refund.
3
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location.
4
Receive Your Refund
Once our team inspects your returned items, we will process your refund or exchange within 5 to 7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing